Imogen is the Lead/ Consultant Speech and Language Therapist for the West Midlands Regional Cleft Service. She has worked in cleft care, improving speech outcomes in the UK for children and adults with cleft lip and palate, for over 20 years.  One of her key accomplishments includes her presidency of the Craniofacial Society of Great Britain and Ireland (2017–2019), during which she contributed to advancing clinical practices and research in craniofacial conditions. 
 
Additionally, her focus on Patient Reported Outcome Measures (PROMs) has been influential in making healthcare more patient-centered, ensuring that quality of life and patient experiences are integral to the evaluation of treatment success. Imogen has also worked with overseas charities to support the delivery of cleft care in Vietnam and the Philippines and is passionate about further developing the support, training and collaboration with local teams in other countries.