This policy sets out our commitment to fundraising in a legal, honest, and respectful manner. It covers how we protect vulnerable individuals, handle donor data, manage complaints, and oversee large donations. All third parties fundraising on our behalf must meet the same standards, Read more
This policy outlines CLEFT's commitment to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We aim to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. Read more
This policy provides guidelines for the safe, ethical, and effective use of Artificial Intelligence (AI) tools by CLEFT. AI can greatly enhance productivity and innovation, but it must be used responsibly and in alignment with our mission and values. The goal is to leverage AI’s benefits (e.g. saving time on routine tasks, improving services) without compromising confidentiality, accuracy, or trust. Read more
This policy outlines CLEFT’s commitment to preventing and addressing bullying and harassment in accordance with Charity Commission guidelines and UK employment and equality laws. Read more
This policy outlines what CLEFT does to understand and minimise the potential risk of modern slavery in its charity and supply chains. CLEFT is committed to the principles of the Modern Slavery Act 2015 and the abolition of modern slavery and human trafficking. Read more
All CLEFT's trustees, staff, volunteers and committee members want to avoid any conflict of interest between the interests of the charity and personal, professional and business interests. This includes avoiding actual conflicts of interest as well as the perception of conflicts of interest. Read more
Here at CLEFT, we are so grateful for all the time and effort our volunteers give. Our Volunteering Policy lays out the expectations and has been created to protect both the volunteer and CLEFT. It is available here to view and download. Read more
Although CLEFT does not work directly with cleft patients, safeguarding is still a priority at every level and we take this responsibility very seriously. Our safeguarding policy is available to view and to download. Read more
We hope that no one will need or want to raise a complaint however, the CLEFT complaints policy and information on how to raise a complaint are available here to view and download. Read more