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  • CLEFT Policies
  1. Home
  2. CLEFT Policies

CLEFT Policies

Ethical Fundraising Policy

Ethical Fundraising Policy

This policy sets out our commitment to fundraising in a legal, honest, and respectful manner. It covers how we protect vulnerable individuals, handle donor data, manage complaints, and oversee large donations. All third parties fundraising on our behalf must meet the same standards, Read more

Published: 23rd March, 2026

Author: Ellie Shelter

Equality, Diversity and Inclusion Policy

Equality, Diversity and Inclusion Policy

This policy outlines CLEFT's commitment to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We aim to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. Read more

Published: 23rd September, 2025

Updated: 25th September, 2025

Author: Marie-Anne Roy

CLEFT AI Policy

CLEFT AI Policy

This policy provides guidelines for the safe, ethical, and effective use of Artificial Intelligence (AI) tools by CLEFT. AI can greatly enhance productivity and innovation, but it must be used responsibly and in alignment with our mission and values. The goal is to leverage AI’s benefits (e.g. saving time on routine tasks, improving services) without compromising confidentiality, accuracy, or trust. Read more

Published: 23rd September, 2025

Updated: 25th September, 2025

Author: Marie-Anne Roy

CLEFT Bullying and Harrassment Policy

CLEFT Bullying and Harrassment Policy

This policy outlines CLEFT’s commitment to preventing and addressing bullying and harassment in accordance with Charity Commission guidelines and UK employment and equality laws. Read more

Published: 22nd September, 2025

Updated: 25th September, 2025

Author: Marie-Anne Roy

Modern Slavery Policy

Modern Slavery Policy

This policy outlines what CLEFT does to understand and minimise the potential risk of modern slavery in its charity and supply chains. CLEFT is committed to the principles of the Modern Slavery Act 2015 and the abolition of modern slavery and human trafficking. Read more

Published: 13th November, 2023

Updated: 25th September, 2025

Author: Emily De'ath

Conflicts of Interest Policy

Conflicts of Interest Policy

All CLEFT's trustees, staff, volunteers and committee members want to avoid any conflict of interest between the interests of the charity and personal, professional and business interests. This includes avoiding actual conflicts of interest as well as the perception of conflicts of interest. Read more

Published: 6th October, 2022

Updated: 18th December, 2025

Author: Melanie Baldwin

Volunteering Policy

Volunteering Policy

Here at CLEFT, we are so grateful for all the time and effort our volunteers give. Our Volunteering Policy lays out the expectations and has been created to protect both the volunteer and CLEFT. It is available here to view and download. Read more

Published: 8th April, 2022

Updated: 21st November, 2025

Author: Melanie Baldwin

Safeguarding Policy

Safeguarding Policy

Although CLEFT does not work directly with cleft patients, safeguarding is still a priority at every level and we take this responsibility very seriously. Our safeguarding policy is available to view and to download. Read more

Published: 8th April, 2022

Updated: 23rd March, 2026

Author: Melanie Baldwin

Complaints Policy

Complaints Policy

We hope that no one will need or want to raise a complaint however, the CLEFT complaints policy and information on how to raise a complaint are available here to view and download. Read more

Published: 8th April, 2022

Updated: 18th December, 2025

Author: Melanie Baldwin

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Latest

  • Javid's 10k Fundraising Run

    Javid's 10k Fundraising Run

    My son Elvin was born with a cleft lip in 2024. But thanks to the NHS, we got world class care and the result was unrecognisable. Sometimes we remember the fact that he used to have a cleft and we miss his huge carefree cleft smile. But unfortunately not every child has access to the same professional support. It is Elvin's 2nd birthday this week, so I thought this would be the perfect opportunity to run 10k fundraising for CLEFT - to help other children across the world, bridging the gap.

  • LF1 Cleft Charity

    LF1 Cleft Charity

    We are raising money with the LF1 division of the Cleft Charity at Charles University, Prague, to support sustainable, long-term improvements in cleft care. Through fundraising and awareness initiatives at LF1, we aim to contribute to the main UK Cleft Charity’s mission of improving access to cleft treatment, multidisciplinary care, and support services for patients and families both in the UK and internationally.

  • London Marathon 2027

    London Marathon 2027

    1.33 million people applied for the London Marathon 2027. For the first time ever CLEFT has a guaranteed place. We are looking for someone incredible to run the London Marathon for CLEFT. Could that person be you?

  • Sarah’s 10K for Cleft UK

    Sarah’s 10K for Cleft UK


    I am raising money to provide long-term, sustainable ways to improve cleft care both in the UK and overseas.

Most read

  • Donate to CLEFT

    Donate to CLEFT

    You can make a one-off donation today or sign up to giving a regular monthly gift. All donations, small or large, will help us to improve the lives of those born with cleft lip and palate both now and in the future.

  • National Institute of Burns and Plastic Surgery

    National Institute of Burns and Plastic Surgery

    We are working with Bangladeshi specialists at the new National Institute of Burns and Plastic Surgery to create a sustainable centre to treat children with cleft lip and palate.

  • Our mission

    Our mission

    CLEFT was established in 2007 with one aim, to help improve the lives of children born with cleft lip and palate, either by funding research into the likely causes of the condition or by helping support teams in lower and middle income countries.

  • Nawrin and the C-Arm

    Nawrin and the C-Arm

    This important piece of equipment was supplied by CLEFT and is used to see moving images of the cleft palate. Nawrin is a 13 year old girl who was experiencing speech difficulties and needed the C-Arm to show the cleft team if further surgery was required.

  • About us

    About us

    CLEFT was established in 2007 by cleft surgeon Brian Sommerlad - based at Great Ormond Street Hospital for Children, together with a former patient and a patient's grandmother.

  • The genetics of cleft lip and palate

    The genetics of cleft lip and palate

    Investigations into the genetics of cleft lip and palate to understand more about why cleft lip and palate occurs.

  • Brian Sommerlad, Consultant Plastic Surgeon and Chair of Trustees

    For over 40 years, I have been involved in operating on babies, children and adults who have been born with cleft lip and/or palate.

  • Our research vision

    Our research vision

    At CLEFT, our vision is of a future where clefts are preventable. Until we get there, we want to improve the lives of those born with cleft lip and palate.

  • Trusts and Foundations

    Trusts and Foundations

    Today, 1-in-700 babies in the UK are born with a cleft lip and palate, the most common form of birth defect. The impact on a child’s life as they grow is profound. Typically, they will need at least four operations. They may also require ongoing tests, treatment or therapy. It will affect the way they look but also their speech, hearing and dental development. It can leave deep psychological scars.

  • Privacy Policy

    Privacy Policy

    PRIVACY POLICY

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10a Warren Estate
Lordship Road
Writtle
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+44 (0) 7533 963438 +44 (0) 7902 439 890
[email protected]

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